
What To Expect In Counseling
To start the housing counseling process, we will contact you by telephone and email to provide the list of 3 to 5 documents listed below to assess your situation. Once all documents are received by our Intake Coordinator, our Certified Housing Counselor will schedule a telephone session with you within 24 - 48 hours to discuss Loss Mitigation options currently available to keep your home. Some of these options may include a lender-specific program based on your loan type or mortgage assistance program based on your reasoning for getting behind. We treat all conversations with the utmost respect, courtesy and non-judgmental manner. Every story is worth listening.
View the items required and schedule your telephone session, today. Earlier slots are often open even if your initial schedule date is weeks ahead.